Wilson Dental Library Interlibrary Loan DocRetriever, the Wilson Dental Library interlibrary loan web-based service, provides: Articles from other libraries Books and dissertations from other libraries (current Herman Ostrow School of Dentistry of USC faculty, students and staff only) Articles from the Wilson Dental Library collection Online articles accessible only by library staff are provided at no charge How to Submit Requests You must have a DocRetriever account to request an item. Register now. Complete and submit the applicable request form. Delivery and Turnaround Time Articles from the Wilson Dental Library are normally delivered to your DocRetriever account in PDF format within 1 week day. Articles from other libraries are normally delivered to your DocRetriever account in PDF format within 3 days. Books are typically received by the Wilson Dental Library within 5-10 working days and are held for pick-up at the library’s front desk. You may View Outstanding Requests from your DocRetriever account. Rush processing is available for articles on a fee basis. (See below.) Requests are processed on weekdays only. Fees Charges are shown below. Invoices are mailed monthly and payment may be made by check, cash or internal requisition. Articles SUPPLYING LIBRARY Ostrow Affiliate (Current) Ostrow Alumni Non-USC Health Professional Other Wilson Dental Library $0 $5 $11 $45* Other USC Libraries $0 $11 $11 $45* Non-USC Libraries $0 $45 $45 $45* *Includes copyright surcharge. Optional rush processing is available for articles, see below. There is no charge for "Library Staff Use Only" online articles for current Ostrow affiliates. Books No charge for current Ostrow affiliates RUSH Processing (Available only for articles) Turnaround time is guaranteed for up to 5 items per day. Articles supplied by the Wilson Dental Library Additional $5.00 per article Requests placed weekdays before 12:00 p.m. are completed by 5:00 p.m. that day. Requests placed weekdays after 12:00 p.m., on weekends or library holidays are completed by 5:00 p.m. the following business day. Articles supplied by other libraries Additional $10.00 per article Requests placed weekdays before 12:00 noon are processed that day. Requests placed weekdays after 12:00 p.m., on weekends or Library holidays are processed the following business day. Delivery time is determined by the lending library.