COVID-19: Updates on USC Health Sciences Libraries Programs and Services

Remote Reference, Consultation, and Instruction 

The Health Sciences Libraries (Norris Medical Library and Wilson Dental Library) have moved all reference, research consultations and instruction to online modalities: 

  1. For general inquiries and requests for Norris Medical Library (NML), please contact; for Wilson Dental Library (WDL), please contact

  2. All research consultation requests will be handled through Zoom. Please contact us via email to schedule a consultation M-F from 9 a.m.- 5 p.m.

  3. We have extended chat reference service to help you to find resources M-F from 9 a.m. - 5 p.m.  You can access chat via the USC Libraries Ask-a-Librarian page: There is a chat box specifically for the health sciences community. 

  4. The Health Sciences Libraries are prepared to offer you instruction for your courses as they go online. Please contact us to schedule a session.

Bioinformatics Support 

The USC Libraries Bioinformatics Services will continue to deliver quality bioinformatics support you have come to expect during this period of time. While in-person consultation will not be available, all of your questions and requests will be addressed in a timely manner via emails and online platforms such as the Zoom. All bioinformatics computing resources will be operating as usual to support your sequencing data analysis needs.  

  1. For general inquiries and requests, email:

  2. For consultation requests:

  3. For NGS data analysis request:

  4. Zoom meetings can be scheduled between 10:00 a.m. - 4 p.m. M-F.

DocRetriever (Interlibrary Loan) 

At this time we will not be charging USC students, faculty or staff for interlibrary loan requests. 
Please use DocRetriever to request materials. 

Recommend a Resource Purchase

To recommend a resource for purchase in electronic format, please use the following sites: 

Norris Medical Library (non-dental) requests

Wilson Dental Library requests

Course Reserves

The Norris Medical Library and the Wilson Dental Library are unable to provide our community with physical books at this time, but we will scan materials as needed. Please utilize DocRetriever to make requests. If you need help submitting a request, please contact:

Report a Problem with an Electronic Resource 

To report an issue with an electronic resource, please use this form.